# Inbox

{% hint style="success" %}
This is the official documentation of Forest Admin Cloud.
{% endhint %}

The Inbox feature efficiently distributes tasks among team members based on their workload and expertise, improving the efficiency of your workflows.

### Creating an Inbox

To create an inbox in Forest Admin, navigate to the Collaboration tab and enable the Layout Editor mode. In the left navbar, you'll find an "Inboxes" section where you can create a new one.

<figure><img src="/files/SEOSyojYZaaokHwfDZI4" alt=""><figcaption></figcaption></figure>

An inbox is always based on a segment of a collection. In this example, we will create an inbox based on the `Documents` collection and the `Waiting for Validation` segment, which contains all the documents that have not been verified yet.

<div align="right"><figure><img src="/files/3rW0oRS4MLLnXSpW0XZO" alt=""><figcaption></figcaption></figure></div>

<div align="left"><figure><img src="/files/IG3O3WVUBa7BAIP8tDFB" alt=""><figcaption></figcaption></figure></div>

### Processing tickets

After creation, click on "Start processing" to automatically allocate it to the next task, which in this example involves verifying a document.&#x20;

You will then be redirected to the record view where you can verify the document and update the `Is verified` field, if necessary.&#x20;

<figure><img src="/files/tOjS41TKM3f9n07aQowJ" alt=""><figcaption></figcaption></figure>

At the top, you will see a bar appear, indicating that you are currently processing a task from the inbox. By clicking on "Next ticket", you will be automatically assigned a new task, helping you in completing tasks efficiently.

<figure><img src="/files/SH1TakHUfBRlA25IekZI" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.forestadmin.com/cloud/native-modules/inbox.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.