A scope is a filter which applies to a collection and all its segments.
It is useful in that it can be used to control what data is available to users. More specifically, scopes can be set up to filter data dynamically on the current user.
Scopes are applied to the entire application excluding global Smart Actions, API & SQL charts and Collaboration & Activities.
Once on the Scopes tab (1), you can set up your filter (2) and save (3). In the above screenshot, only customers with an email ending with @forestadmin.com will be displayed in the collection and all of its segments. All other customers won't be accessible.
Imagine a situation where you have several Operations teams each specialized in a specific country's operations:
- France team handles customers from France
- Germany team handles customers from Germany
If you set up the following scope...
...then Marc who belongs to the France team will only see customers from France. However, Louis who belongs to the Germany team will only see customers from Germany.
After the scope has been set up
In the example above, we used the team name to filter out what the user sees:
Here the exhaustive list of available dynamic variables:
The above example is only possible if your data matches your users' details (email, team, etc). It's likely that it won't always be the case. This is why we've introduced user tags:
Using the above scope, the above user would see 1, 2 but not 3: