Troubleshooting

Please be sure of your agent type and version and pick the right documentation accordingly.

This is the documentation of the forest-express-sequelize and forest-express-mongoose Node.js agents that will soon reach end-of-support.

forest-express-sequelize v9 and forest-express-mongoose v9 are replaced by @forestadmin/agent v1.

Please check your agent type and version and read on or switch to the right documentation.

Troubleshooting

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Error messages

Installation

Docker

🙋‍♂️I can’t connect to Postgres DB inside another docker container. I'm trying to install Forest Admin using docker but my database is running inside a different container and I'm using a custom port. I can access it without any problems via psql but then I get an error.

✅ Such an issue has been solved on our community forum. Check it out.

🙋🏾‍♂️ After installing Forest Admin with Docker, I expect to see my visual data. Instead, I'm getting such error:

✅ Such an issue has been solved on our community forum. Check it out.

🙋🏻 When I want to pull data from my MongoDB database when installing Forest Admin with Docker, I keep getting an error even when I changed to all access.

✅ Such an issue has been solved on our community forum. Check it out.

🙋‍♂️ When I try to deploy lumber-admin via Docker with a remote database, I am getting an error Error: Unprocessable Entity

I suspect a problem on DB, but I cannot find any details or logs about this event. So, my main question is: where I can find any logs?

✅ Such an issue has been solved on our community forum. Check it out.

🙋🏾 I was able to link my data to Forest admin (with docker, on port 5433). When I run http://localhost:3310 it says my app is running but when I want to log to Forest Admin on http://app.forestadmin.com/ I first have to log in and it then says Your server encountered an error.

✅ Such an issue has been solved on our community forum. Check it out.

npm

🙋🏼‍♀️ When installing via npm, everything worked well up to the “npm start” command when I received an error.

✅ A similar issue has been solved on our community forum. Check it out.

Nodejs app with Express and Sequelize

🙋🏼 Once I create an account, a project, and then try to install Forest Admin with either an npm or a Docker, the setup fails with the error SequelizeAssociationError

✅ A similar issue has been solved on our community forum. Check it out.

Ruby on Rails

🙋🏻‍♀️ I created a new project using Ruby on Rails as the datasource. I followed instructions, added gem, migrated, dev:cache, and started the server. Everything went smoothly, but once on the admin panel, I am getting the following message:

Unable to authenticate you

Please verify that your admin backend is correctly configured and running.

✅ Such an issue has been solved on our community forum. Check it out.

Deployment

🙋🏽‍♀️ When I try to deploy Forest Admin to Heroku, it tells me the app crashed after running either npm start or docker compose up in the project directory.

✅ Such an issue has been solved on our community forum. Check it out.

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